Quick Answer: Do EBay Sellers Have To Accept Returns?

Why are there fake buyers on eBay?

One of the most easy scams to spot on eBay involves buyers trying to continue the sales transaction away from eBay.

There is a very simple reason why a fraudulent buyer would want to move the transaction away from eBay – they do not want the seller to receive any seller protection from eBay or PayPal..

Can I get my money back from eBay seller?

You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. … If you haven’t received an item, we usually refund your money immediately via PayPal.

Can a buyer close a return request?

Buyers can close the return request. There is a option or tab for buyers to close the case. … As long as there is evidence, message between you and the buyer stating that the buyer open the return request in error.

Can I refuse to give a refund on eBay?

Re: what happens if you refuse to issue a refund Copies (or fakes)are not allowed to be sold on ebay. The buyer will definately get the money back off of you on those grounds whether you want to give it back or not.

Should I accept returns when selling on eBay?

eBay’s Buyer Protection /Money Back Guarantee trumps any No Returns policy. With a no returns polciy, a buyer (most of the time) will assume that there is no way to get satisfaction if they are unhappy, and will open a case to be able to get their money back.

What is eBay’s return policy?

If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee.

A business cannot have a ‘No Refund’ policy. It’s against the law to say you will not provide a refund under any circumstances. This includes sales, gift items and even secondhand goods. On the other hand, consumers can ask a business for a refund or replacement but are not always entitled to one.

How can I avoid being scammed on eBay?

How to avoid eBay scamsApply some common sense rules to stay safe on eBay. … Feedback pages form the basis of a buyer’s or seller’s reputation. … Use a reputable postal service with tracking abilities. … PayPal can help buyers and sellers resolve disputes. … The professionalism of a listing’s text and photos can reveal a seller’s quality.More items…•

What happens if eBay seller doesn’t accept return?

What happens if the seller doesn’t respond or won’t give me a refund? Under eBay Money Back Guarantee, the seller has 3 business days to resolve your issue. If you can’t come to an agreement, you can ask us to step in and help. We’ll review the details of your case and make a decision within 48 hours.

Can sellers get scammed on ebay?

In general a popular, high value item by a new seller has a lot higher fraud rate than a $5 item from an experienced seller. Also depends on what you mean by “scam”, some categories have more people fishing for partial refunds. But if you come across an experienced scammer their isn’t much you can do to prevent it.

Can I return an item on eBay for any reason?

If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to return it, you can ask the seller if they’ll accept a return. To improve your help experience, please sign in to your account.